Privacy Policy

Mekon Pty Ltd (“Mekon”, “we”, “us”, “our”) is a growth infrastructure provider based in Australia, specialising in brand identity and web development, AI marketing automation, and business automation. We respect your privacy. This policy explains what personal information we collect through our website at mekon.com.au and how we handle it. We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).

1. Information We Collect

Personal information you provide

When you contact us, submit a form, or start an enquiry about our AI-native web development, scalable marketing systems, or business automation services, we may collect your name, email address, phone number, business name, and any other details you choose to share.

Usage data

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how people use the site and where we can improve.

Cookies and similar technologies

Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and understand visitor behaviour. You can control cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and deliver the growth infrastructure, web development automation, and marketing systems engineering services you request
• Communicate with you about projects, updates, or changes to our services
• Improve and maintain our website and scalable marketing systems
• Analyse usage patterns and site performance
• Comply with legal obligations and protect our legitimate interests

We will not use your personal information for purposes other than those outlined here without your consent, unless required or authorised by law.

3. Third-Party Services

We may use third-party tools for analytics, hosting, email delivery, and other operational purposes. These providers may process data on our behalf and are required to handle your information in accordance with their own privacy obligations. We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under the Australian Privacy Act, you have the right to request access to the personal information we hold about you and to ask for corrections if that information is inaccurate, incomplete, or out of date. If you would like to make an access or correction request, or if you have a complaint about how we have handled your personal information, please contact us using the details below. We will respond to your request within a reasonable timeframe.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, get in touch: